This guide explains easy troubleshooting steps to fix your Nest doorbell when it won’t ring, or when it keeps ringing.
When Nest Doorbell isn’t ringing, start troubleshooting by checking the chime settings in the Nest or Google Home app. If Quiet Time is enabled, disable it.
Also, ensure your doorbell has enough charge.
If this does not help, restart your doorbell, and check the chime wiring.
In case your doorbell keeps ringing, it may be due to a sticking doorbell button. This can be fixed by cleaning the button.
1. Check Chime Settings in Nest App
It is possible that while playing around with settings in the Nest app, you might have accidentally disabled the chime.
There is also a feature called “Quite Time” which when enabled disables the chime.
It is like “Do Not Disturb Mode” on iPhone. If it is enabled, your doorbell won’t ring.
Here’s how to disable the “Quite Time” feature:
- Open the Nest app.
- Tap on your doorbell and then tap on “More”.
- Tap “Quite Time” option, and then select “Cancel” to deactivate it.
Another setting to check is the duration of the chime. If you have set the duration too short, you might not hear it.
To change the chime duration, open the Nest app.
Select your doorbell and then tap on the “Settings” icon.
Select “Chime Duration”. Now adjust the chime duration.
2. Charge your Doorbell
Another reason why your doorbel isn’t ringing might be because it is not getting any power.
If you have a battery-powered Nest Doorbell, you will need to ensure that its battery has enough power, otherwise, it won’t work properly.
Luckily, the Nest app automatically notifies you when your doorbell battery is low. You can also check the current battery charge status inside the Nest app.
To charge your Nest doorbell, use the USB cable that comes with it. The status light on your doorbell will blink white when it is charging.
Once your Nest doorbell is fully charged, the status light will appear solid white.
In the case of a wired Nest Doorbell (also known as Nest Hello), make sure it is powered on and its connections are proper.
If it’s plugged in but still not working, try changing the power socket.
3. Check that your Doorbell is Online
If you have a battery-powered Nest Doorbell, then it won’t work if it is offline.
To check if your doorbell is properly connected to the internet, open the Nest app or Google Home app and see if the doorbell is shown as online there.
If you see the message “Your doorbell is offline” then you have to troubleshoot your Wi-Fi router.
4. Restart your Nest Doorbell
If the above three methods didn’t work, then I’d recommend that you restart your doorbell.
The benefit of restarting your doorbells is that it will correct the settings and clear any bugs or random errors.
Depending upon your Nest Doorbell type, the steps to restart may vary.
Steps to Restart Nest Doorbell (Battery)
Look for a small pinhole at the back of the doorbell. It is a reset button. Press and hold the reset button for 5 seconds.
Steps to Restart Wired Nest Doorbell (Nest Hello)
First, disconnect your doorbell from the power source. Keep it disconnected for 1 minute. Plug it back into the socket.
5. Check Chime Wiring
Sometimes, the cause of the doorbell not ringing might be an issue with your chime wiring.
Though it is very rare, still it can happen.
If your chime is mechanical, then there is the possibility that the cover might be interfering with its moving part.
To confirm that, take its cover off, and then press the doorbell button. If it is ringing, then it confirms that the cover was stopping the chime from ringing.
While you can repair it yourself, I’d recommend seeking professional electrician help to organize the wires so in the chime so they do not interfere with the moving parts.
Nest Doorbell Keeps Ringing
Another common ringing problem that most Nest Doorbell owners have faced is that sometimes, it won’t stop ringing.
So how do you fix that?
Well, one of the common causes of this problem is the doorbell button – it might have gotten sticky.
When this happens, the button gets stuck in the pressed position, and as a result, your doorbell keeps ringing.
Here’s how to fix the sticking doorbell button:
- Take a compressed air can.
- Remove the button from the doorbell body.
- Clean the dust around the button area using compressed air.
What to do Next?
Still having issues with your Nest doorbell after following above steps?
In that case, I would recommend gettting in touch with Google Nest support for help.