{"id":1474,"date":"2024-02-24T09:55:15","date_gmt":"2024-02-24T09:55:15","guid":{"rendered":"https:\/\/www.easyfix.how\/?p=1474"},"modified":"2024-02-24T10:36:28","modified_gmt":"2024-02-24T10:36:28","slug":"youre-restricted-from-using-communication-features-ps5","status":"publish","type":"post","link":"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/","title":{"rendered":"You\u2019re Restricted from Using Communication Features on PS5 (Quick Fix)"},"content":{"rendered":"\n<p>The PlayStation 5 (PS5) offers a rich gaming experience with various online features, including communication capabilities. <\/p>\n\n\n\n<p>However, some users may encounter issues where they find themselves restricted from using certain communication features on their PS5.<\/p>\n\n\n\n<p><strong>To fix the issue, you need to shut down the console &amp; restart it, log out every other user, or disable and re-enable console sharing. Furthermore, you can also restore licenses for contents or turn off parental control. If all else fails, it&#8217;s better to contact Sony.<\/strong><\/p>\n\n\n\n<p>Continue reading this guide to explore various fixes to get you back to chatting and gaming seamlessly.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title\">In this Guide:<\/div>\n<label for=\"ez-toc-cssicon-toggle-item-660d3066c797c\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-660d3066c797c\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#What_Does_it_Mean_to_be_Restricted_from_Communication_Features_on_PS5\" title=\"What Does it Mean to be Restricted from Communication Features on PS5?\">What Does it Mean to be Restricted from Communication Features on PS5?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Shut_Down_Console_Restart_It\" title=\"Shut Down Console &amp; Restart It\">Shut Down Console &amp; Restart It<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Log_Out_Every_Other_User\" title=\"Log Out Every Other User\">Log Out Every Other User<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Disable_and_Re-enable_Console_Sharing\" title=\"Disable and Re-enable Console Sharing\">Disable and Re-enable Console Sharing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Turn_Off_Parental_Control\" title=\"Turn Off Parental Control\">Turn Off Parental Control<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Restore_Licenses_for_Contents\" title=\"Restore Licenses for Contents\">Restore Licenses for Contents<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Contact_Sony_Support\" title=\"Contact Sony Support\">Contact Sony Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/#Final_Thoughts\" title=\"Final Thoughts!\">Final Thoughts!<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Does_it_Mean_to_be_Restricted_from_Communication_Features_on_PS5\"><\/span>What Does it Mean to be Restricted from Communication Features on PS5?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When you&#8217;re restricted from using communication features on your PS5, it means that you&#8217;re unable to engage in certain online activities that involve communication with other players. It has nothing to do with <a href=\"https:\/\/www.easyfix.how\/ps5-other-storage-huge\/\">less storage<\/a> on your console.<\/p>\n\n\n\n<p>These features may include voice chat, messaging, or participating in online multiplayer games that require communication.<\/p>\n\n\n\n<p>These restrictions are typically imposed by Sony to maintain a safe and respectful gaming environment, protecting users from harassment, spam, or other inappropriate behavior.<\/p>\n\n\n\n<p>Without wasting any time, let\u2019s dive right into the fixes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Shut_Down_Console_Restart_It\"><\/span>Shut Down Console &amp; Restart It<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{ &quot;core&quot;:\n\t\t\t\t{ &quot;image&quot;:\n\t\t\t\t\t{   &quot;imageLoaded&quot;: false,\n\t\t\t\t\t\t&quot;initialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxEnabled&quot;: false,\n\t\t\t\t\t\t&quot;hideAnimationEnabled&quot;: false,\n\t\t\t\t\t\t&quot;preloadInitialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxAnimation&quot;: &quot;zoom&quot;,\n\t\t\t\t\t\t&quot;imageUploadedSrc&quot;: &quot;https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart.png&quot;,\n\t\t\t\t\t\t&quot;imageCurrentSrc&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;targetWidth&quot;: &quot;1457&quot;,\n\t\t\t\t\t\t&quot;targetHeight&quot;: &quot;837&quot;,\n\t\t\t\t\t\t&quot;scaleAttr&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;dialogLabel&quot;: &quot;Enlarged image&quot;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\" data-wp-interactive class=\"aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1457\" height=\"837\" data-wp-effect--setStylesOnResize=\"effects.core.image.setStylesOnResize\" data-wp-effect=\"effects.core.image.setButtonStyles\" data-wp-init=\"effects.core.image.initOriginImage\" data-wp-on--click=\"actions.core.image.showLightbox\" data-wp-on--load=\"actions.core.image.handleLoad\" src=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart.png\" alt=\"\" class=\"wp-image-1486\" srcset=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart.png 1457w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart-300x172.png 300w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart-1024x588.png 1024w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/shutdown-ps5-and-restart-768x441.png 768w\" sizes=\"(max-width: 1457px) 100vw, 1457px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-on--click=\"actions.core.image.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.core.image.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.core.image.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button>        <div data-wp-body=\"\" class=\"wp-lightbox-overlay zoom\"\n            data-wp-bind--role=\"selectors.core.image.roleAttribute\"\n            data-wp-bind--aria-label=\"selectors.core.image.dialogLabel\"\n            data-wp-class--initialized=\"context.core.image.initialized\"\n            data-wp-class--active=\"context.core.image.lightboxEnabled\"\n            data-wp-class--hideAnimationEnabled=\"context.core.image.hideAnimationEnabled\"\n            data-wp-bind--aria-modal=\"selectors.core.image.ariaModal\"\n            data-wp-effect=\"effects.core.image.initLightbox\"\n            data-wp-on--keydown=\"actions.core.image.handleKeydown\"\n            data-wp-on--touchstart=\"actions.core.image.handleTouchStart\"\n            data-wp-on--touchmove=\"actions.core.image.handleTouchMove\"\n            data-wp-on--touchend=\"actions.core.image.handleTouchEnd\"\n            data-wp-on--click=\"actions.core.image.hideLightbox\"\n            tabindex=\"-1\"\n            >\n                <button type=\"button\" aria-label=\"Close\" style=\"fill: #000\" class=\"close-button\" data-wp-on--click=\"actions.core.image.hideLightbox\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13 11.8l6.1-6.3-1-1-6.1 6.2-6.1-6.2-1 1 6.1 6.3-6.5 6.7 1 1 6.5-6.6 6.5 6.6 1-1z\"><\/path><\/svg>\n                <\/button>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full responsive-image\"><img decoding=\"async\" data-wp-bind--src=\"context.core.image.imageCurrentSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1486\"\/><\/figure><\/div><\/div>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full enlarged-image\"><img decoding=\"async\" data-wp-bind--src=\"selectors.core.image.enlargedImgSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1486\"\/><\/figure><\/div><\/div>\n                <div class=\"scrim\" style=\"background-color: #fff\" aria-hidden=\"true\"><\/div>\n        <\/div><\/figure><\/div>\n\n\n<p>Completely shutting down and restarting your PS5 console&nbsp;is one of the easiest yet most effective fixes. <\/p>\n\n\n\n<p>By doing this, you can help reset the system and fix any short-term issues that might be creating communication limitations.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul>\n<li>Press the PS button on the controller to access the quick menu.<\/li>\n\n\n\n<li>Select &#8220;<strong>Power<\/strong>&#8221; and then choose &#8220;<strong>Turn Off PS5<\/strong>&#8220;.<\/li>\n\n\n\n<li>Wait for a few moments, then turn on the console again.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Log_Out_Every_Other_User\"><\/span>Log Out Every Other User<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{ &quot;core&quot;:\n\t\t\t\t{ &quot;image&quot;:\n\t\t\t\t\t{   &quot;imageLoaded&quot;: false,\n\t\t\t\t\t\t&quot;initialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxEnabled&quot;: false,\n\t\t\t\t\t\t&quot;hideAnimationEnabled&quot;: false,\n\t\t\t\t\t\t&quot;preloadInitialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxAnimation&quot;: &quot;zoom&quot;,\n\t\t\t\t\t\t&quot;imageUploadedSrc&quot;: &quot;https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5.png&quot;,\n\t\t\t\t\t\t&quot;imageCurrentSrc&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;targetWidth&quot;: &quot;1457&quot;,\n\t\t\t\t\t\t&quot;targetHeight&quot;: &quot;837&quot;,\n\t\t\t\t\t\t&quot;scaleAttr&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;dialogLabel&quot;: &quot;Enlarged image&quot;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\" data-wp-interactive class=\"aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1457\" height=\"837\" data-wp-effect--setStylesOnResize=\"effects.core.image.setStylesOnResize\" data-wp-effect=\"effects.core.image.setButtonStyles\" data-wp-init=\"effects.core.image.initOriginImage\" data-wp-on--click=\"actions.core.image.showLightbox\" data-wp-on--load=\"actions.core.image.handleLoad\" src=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5.png\" alt=\"\" class=\"wp-image-1487\" srcset=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5.png 1457w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5-300x172.png 300w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5-1024x588.png 1024w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/logout-users-ps5-768x441.png 768w\" sizes=\"(max-width: 1457px) 100vw, 1457px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-on--click=\"actions.core.image.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.core.image.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.core.image.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button>        <div data-wp-body=\"\" class=\"wp-lightbox-overlay zoom\"\n            data-wp-bind--role=\"selectors.core.image.roleAttribute\"\n            data-wp-bind--aria-label=\"selectors.core.image.dialogLabel\"\n            data-wp-class--initialized=\"context.core.image.initialized\"\n            data-wp-class--active=\"context.core.image.lightboxEnabled\"\n            data-wp-class--hideAnimationEnabled=\"context.core.image.hideAnimationEnabled\"\n            data-wp-bind--aria-modal=\"selectors.core.image.ariaModal\"\n            data-wp-effect=\"effects.core.image.initLightbox\"\n            data-wp-on--keydown=\"actions.core.image.handleKeydown\"\n            data-wp-on--touchstart=\"actions.core.image.handleTouchStart\"\n            data-wp-on--touchmove=\"actions.core.image.handleTouchMove\"\n            data-wp-on--touchend=\"actions.core.image.handleTouchEnd\"\n            data-wp-on--click=\"actions.core.image.hideLightbox\"\n            tabindex=\"-1\"\n            >\n                <button type=\"button\" aria-label=\"Close\" style=\"fill: #000\" class=\"close-button\" data-wp-on--click=\"actions.core.image.hideLightbox\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13 11.8l6.1-6.3-1-1-6.1 6.2-6.1-6.2-1 1 6.1 6.3-6.5 6.7 1 1 6.5-6.6 6.5 6.6 1-1z\"><\/path><\/svg>\n                <\/button>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full responsive-image\"><img decoding=\"async\" data-wp-bind--src=\"context.core.image.imageCurrentSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1487\"\/><\/figure><\/div><\/div>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full enlarged-image\"><img decoding=\"async\" data-wp-bind--src=\"selectors.core.image.enlargedImgSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1487\"\/><\/figure><\/div><\/div>\n                <div class=\"scrim\" style=\"background-color: #fff\" aria-hidden=\"true\"><\/div>\n        <\/div><\/figure><\/div>\n\n\n<p>If multiple users are logged into the same PS5 console, it could lead to conflicts or issues with communication features. <\/p>\n\n\n\n<p>Try logging out every other user except yourself and see if the restrictions persist.<\/p>\n\n\n\n<p>Here&#8217;s how to do it:<\/p>\n\n\n\n<ul>\n<li>Navigate to &#8220;<strong>Settings<\/strong>&#8221; from the home screen.<\/li>\n\n\n\n<li>Select &#8220;<strong>Users and Accounts<\/strong>&#8221; and then &#8220;<strong>Users<\/strong>.&#8221;<\/li>\n\n\n\n<li>Choose &#8220;<strong>Log Out of All Users<\/strong>&#8221; to log out everyone except the current user.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Disable_and_Re-enable_Console_Sharing\"><\/span>Disable and Re-enable Console Sharing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure data-wp-context=\"{ &quot;core&quot;:\n\t\t\t\t{ &quot;image&quot;:\n\t\t\t\t\t{   &quot;imageLoaded&quot;: false,\n\t\t\t\t\t\t&quot;initialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxEnabled&quot;: false,\n\t\t\t\t\t\t&quot;hideAnimationEnabled&quot;: false,\n\t\t\t\t\t\t&quot;preloadInitialized&quot;: false,\n\t\t\t\t\t\t&quot;lightboxAnimation&quot;: &quot;zoom&quot;,\n\t\t\t\t\t\t&quot;imageUploadedSrc&quot;: &quot;https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users.png&quot;,\n\t\t\t\t\t\t&quot;imageCurrentSrc&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;targetWidth&quot;: &quot;1457&quot;,\n\t\t\t\t\t\t&quot;targetHeight&quot;: &quot;837&quot;,\n\t\t\t\t\t\t&quot;scaleAttr&quot;: &quot;&quot;,\n\t\t\t\t\t\t&quot;dialogLabel&quot;: &quot;Enlarged image&quot;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\" data-wp-interactive class=\"aligncenter size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1457\" height=\"837\" data-wp-effect--setStylesOnResize=\"effects.core.image.setStylesOnResize\" data-wp-effect=\"effects.core.image.setButtonStyles\" data-wp-init=\"effects.core.image.initOriginImage\" data-wp-on--click=\"actions.core.image.showLightbox\" data-wp-on--load=\"actions.core.image.handleLoad\" src=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users.png\" alt=\"\" class=\"wp-image-1488\" srcset=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users.png 1457w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users-300x172.png 300w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users-1024x588.png 1024w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2024\/02\/disable-ps5-sharing-users-768x441.png 768w\" sizes=\"(max-width: 1457px) 100vw, 1457px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-on--click=\"actions.core.image.showLightbox\"\n\t\t\tdata-wp-style--right=\"context.core.image.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"context.core.image.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button>        <div data-wp-body=\"\" class=\"wp-lightbox-overlay zoom\"\n            data-wp-bind--role=\"selectors.core.image.roleAttribute\"\n            data-wp-bind--aria-label=\"selectors.core.image.dialogLabel\"\n            data-wp-class--initialized=\"context.core.image.initialized\"\n            data-wp-class--active=\"context.core.image.lightboxEnabled\"\n            data-wp-class--hideAnimationEnabled=\"context.core.image.hideAnimationEnabled\"\n            data-wp-bind--aria-modal=\"selectors.core.image.ariaModal\"\n            data-wp-effect=\"effects.core.image.initLightbox\"\n            data-wp-on--keydown=\"actions.core.image.handleKeydown\"\n            data-wp-on--touchstart=\"actions.core.image.handleTouchStart\"\n            data-wp-on--touchmove=\"actions.core.image.handleTouchMove\"\n            data-wp-on--touchend=\"actions.core.image.handleTouchEnd\"\n            data-wp-on--click=\"actions.core.image.hideLightbox\"\n            tabindex=\"-1\"\n            >\n                <button type=\"button\" aria-label=\"Close\" style=\"fill: #000\" class=\"close-button\" data-wp-on--click=\"actions.core.image.hideLightbox\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13 11.8l6.1-6.3-1-1-6.1 6.2-6.1-6.2-1 1 6.1 6.3-6.5 6.7 1 1 6.5-6.6 6.5 6.6 1-1z\"><\/path><\/svg>\n                <\/button>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full responsive-image\"><img decoding=\"async\" data-wp-bind--src=\"context.core.image.imageCurrentSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1488\"\/><\/figure><\/div><\/div>\n                <div class=\"lightbox-image-container\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full enlarged-image\"><img decoding=\"async\" data-wp-bind--src=\"selectors.core.image.enlargedImgSrc\" data-wp-style--object-fit=\"selectors.core.image.lightboxObjectFit\" src=\"\" alt=\"\" class=\"wp-image-1488\"\/><\/figure><\/div><\/div>\n                <div class=\"scrim\" style=\"background-color: #fff\" aria-hidden=\"true\"><\/div>\n        <\/div><\/figure><\/div>\n\n\n<p>Disabling and re-enabling console sharing settings can serve as a troubleshooting step to address communication restrictions. <\/p>\n\n\n\n<p>This action refreshes the sharing permissions and may rectify any underlying issues causing the restrictions.<\/p>\n\n\n\n<p>For this, you need to:<\/p>\n\n\n\n<ul>\n<li>Go to &#8220;<strong>Settings<\/strong>&#8221; from the home screen.<\/li>\n\n\n\n<li>Select &#8220;<strong>Users and Accounts<\/strong>&#8221; and then &#8220;<strong>Other<\/strong>.&#8221;<\/li>\n\n\n\n<li>Disable &#8220;<strong>Console Sharing and Offline Play<\/strong>&#8220;, wait a few seconds, then re-enable it.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Turn_Off_Parental_Control\"><\/span>Turn Off Parental Control<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If parental control settings are enabled on your PS5 account, they may restrict certain communication features. <\/p>\n\n\n\n<p>Disable parental controls temporarily to determine if they are the cause of the restrictions.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul>\n<li>Access &#8220;<strong>Settings<\/strong>&#8221; from the home screen.<\/li>\n\n\n\n<li>Go to &#8220;<strong>Family and Parental Controls<\/strong>&#8221; and select the appropriate user.<\/li>\n\n\n\n<li>Disable any restrictions related to communication features.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Restore_Licenses_for_Contents\"><\/span>Restore Licenses for Contents<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Restoring licenses for purchased content on the PS5 can help resolve issues related to communication restrictions, especially if the restrictions are affecting specific games or applications. <\/p>\n\n\n\n<p>This process ensures that all purchased content is properly authenticated and accessible.<\/p>\n\n\n\n<p>Here&#8217;s how to do this:<\/p>\n\n\n\n<ul>\n<li>Head to the &#8220;<strong>Settings<\/strong>&#8221; from the home screen.<\/li>\n\n\n\n<li>Choose &#8220;<strong>Users and Accounts<\/strong>&#8221; and then &#8220;<strong>Other<\/strong>.&#8221;<\/li>\n\n\n\n<li>Select &#8220;<strong>Restore Licenses<\/strong>&#8221; and confirm to restore licenses for purchased content.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contact_Sony_Support\"><\/span>Contact Sony Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If none of the aforementioned solutions fix the problem, you may need to get in touch with Sony support.<\/p>\n\n\n\n<p>To do this, open the official PlayStation website and then head to the&nbsp;<a href=\"https:\/\/www.playstation.com\/en-us\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\">support section<\/a>. Choose the best way to get in touch, be it a&nbsp;live chat, email, or phone support.<\/p>\n\n\n\n<p>Tell the support representative everything you know about the problem, and follow the instructions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts!<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>PS5 communication restrictions can hinder the gaming experience but implementing appropriate fixes can help resolve them effectively. <\/p>\n\n\n\n<p>By following the outlined steps, users can troubleshoot communication issues and enjoy seamless online interactions on their PS5 consoles.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The PlayStation 5 (PS5) offers a rich gaming experience with various online features, including communication capabilities. <\/p>\n","protected":false},"author":2,"featured_media":1484,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>You\u2019re Restricted from Using Communication Features on PS5 (Quick Fix) : Easy Fix How<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.easyfix.how\/youre-restricted-from-using-communication-features-ps5\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You\u2019re Restricted from Using Communication Features on PS5 (Quick Fix) : Easy Fix How\" \/>\n<meta property=\"og:description\" content=\"The PlayStation 5 (PS5) offers 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