AppStore<\/strong>.<\/p>\n\n\n\nTap on your profile icon at the top right. <\/p>\n\n\n\n
Scroll down and you will see all apps with pending updates. <\/p>\n\n\n\n
Tap on “Update<\/strong>” button next to Nest app (or Google Home, if you are using that).<\/p>\n\n\n\nAndroid<\/strong><\/div>\n\n\n\nOn an Android device, open Play Store<\/strong>.<\/p>\n\n\n\nTap on your profile icon at the top right. Next, tap on “Manage apps & devices<\/strong>“.<\/p>\n\n\n\nLook for Nest (or Google Home app). If there is any update available for that, tap on \u201cUpdate<\/strong>\u201d button.<\/p>\n\n\n\n<\/span>2. Uninstall & Re-install Apps<\/span><\/h2>\n\n\n\nIf updating the app did not solve the issue, uninstall both the Nest and Google Home apps from your mobile phone and restart it.<\/p>\n\n\n\n
Next, only install Google Home app from AppStore or Play Store.<\/p>\n\n\n\n
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If you have a Google Nest Hello Doorbell, it can only be configured using the Nest app.<\/strong><\/p>\n\n\n\nOnce the configuration is complete, you can view the doorbell in the Google Home app as well, as long as you are logged in to both apps with the same Google account.<\/p>\n<\/div><\/div>\n\n\n\n
Now, it’s time to add your Nest doorbell to Google Home app. To do that, follow these steps:<\/p>\n\n\n\n
Open Google Home<\/strong> app.<\/p>\n\n\n\nTap on the “+<\/strong>” icon at the top left.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nSelect “Set up device<\/strong>” option.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nSelect “Set up new devices in your home<\/strong>” option.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nOn next screen, choose a home and tap on Next<\/strong>.<\/p>\n\n\n\nNext, select Doorbell<\/strong>.<\/p>\n\n\n\nNow, you will see a screen asking What are you setting up?<\/strong> Select “Nest Doorbell (battery)<\/strong>“, or if you are setting up wired Nest Doorbell, tap on “Other Nest doorbells<\/strong>” options.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nNow, scan the QR Code on the back of your Nest doorbell<\/strong>.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nAgree<\/strong> to the terms and conditions and proceed. Now, you will need to plug in the doorbell using the USB-C charger. Once the doorbell light turns blue, tap on Next<\/strong>.<\/p>\n\n\n\nNext, select your Wi-Fi<\/strong>. Wait for a minute till the device finishes setting up.<\/p>\n\n\n\nNext, ou will be asked to select your doorbell location. Choose location and tap on Next.<\/strong><\/p>\n\n\n\nNow, Google Home app will finish setting up your Nest doorbell, and install firmware updates if available<\/p>\n\n\n\n
<\/span>3. Fully Charge your Doorbell<\/span><\/h2>\n\n\n\nIf your Nest doorbell is battery-powered, make sure it is charged before you try to connect it with the Google Home app.<\/p>\n\n\n\n
Since the battery is the only source of power in these Nest doorbells models, it won\u2019t work if it’s low on charge.<\/p>\n\n\n\n
To charge your Nest doorbell, use the USB cable that comes with it. The status light on your doorbell will blink white when it is charging.<\/p>\n\n\n\n
Once your Nest doorbell is fully charged, the status light will appear solid white.<\/strong><\/p>\n\n\n\nIn the case of Nest Hello doorbell, check for loose wires that may prevent it from functioning properly.<\/p>\n\n\n\n
<\/span>4. Check Wi-Fi Router Settings<\/span><\/h2>\n\n\n\nThe Nest Doorbell and Nest Hello Doorbell only support 2.4 GHz Wi-Fi bands.<\/p>\n\n\n\n
So, if your router has a 5 GHz Wi-Fi channel selected, then your Nest Doorbell won\u2019t connect with that.<\/strong><\/p>\n\n\n\nChange your router band from 5 GHz to 2.4 GHz and then try again.<\/p>\n\n\n\n
<\/span>5. Restart your Doorbell<\/span><\/h2>\n\n\n\nRestarting your doorbell might also do the trick. Here are the steps to restart your Nest Doorbell:<\/p>\n\n\n
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Restart Nest Doorbell (Battery)<\/strong><\/div>\n\n\n\n
<\/figure><\/div>\n\n\nLook for a small pinhole at the back of the doorbell. It is a reset button. <\/p>\n\n\n\n
Press and hold<\/strong> the reset button for 5 seconds<\/strong> or until the doorbell’s white light turns on.<\/p>\n\n<\/div>\n\n\n\n
Restart Nest Doorbell (Wired)<\/strong><\/div>\n\n\n\nDisconnect your doorbell from the power source.<\/p>\n\n\n\n
Keep it disconnected for 1 minute<\/strong>. <\/p>\n\n\n\nPlug it back into the socket.<\/p>\n\n<\/div>\n\n\n
<\/span>6. Factory Reset your Doorbell<\/span><\/h2>\n\n\n\nIf none of the above methods work, then the last resort is to factory reset your doorbell.<\/p>\n\n\n\n
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Note that a factory reset will erase everything including your video history and personalized settings.<\/strong><\/p>\n\n\n\nAlso, your doorbell won\u2019t automatically connect to the Wi-Fi, and you will have to reconfigure it.<\/p>\n<\/div><\/div>\n\n\n\n
So if you have made your mind to factory reset your Nest Doorbell, follow the below steps:<\/p>\n\n\n
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Factory Reset Nest Doorbell (Battery-Powered)<\/strong><\/div>\n\n\n\nPress and hold the reset button at the back of the doorbell. <\/p>\n\n\n\n
After holding the button for 10 seconds<\/strong>, the status light will start blinking yellow 4 times<\/strong>. Do not release the reset button yet<\/strong>. <\/p>\n\n\n\nAfter 2-3 seconds<\/strong>, the status light will turn solid yellow, and you will hear a confirmation tone. Now, release the reset button.<\/strong><\/p>\n\n<\/div>\n\n\n\n
Factory Reset Nest Doorbell (Wired)<\/strong><\/div>\n\n\n\nFirst, remove your doorbell from its base. <\/p>\n\n\n\n
Press and hold<\/strong> the reset<\/strong> button at the back of the doorbell and the big button at the front simultaneously. <\/p>\n\n\n\nOnce the doorbell chimes while its light ring start spinning blue and yellow, release the buttons.<\/strong><\/p>\n\n<\/div>\n\n\n