{"id":332,"date":"2023-01-30T12:28:38","date_gmt":"2023-01-30T12:28:38","guid":{"rendered":"https:\/\/www.easyfix.how\/?p=332"},"modified":"2024-02-16T16:24:34","modified_gmt":"2024-02-16T16:24:34","slug":"arlo-doorbell-not-connecting-wifi","status":"publish","type":"post","link":"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/","title":{"rendered":"Arlo Doorbell Not Connecting to Wi-Fi?"},"content":{"rendered":"\n<p>In this guide, I will share multiple troubleshooting steps to help you fix the WiFi connectivity issue of your Arlo doorbell.<\/p>\n\n\n\n<p>First, verify the Wi-Fi credentials, as they are case-sensitive. To ensure optimal performance, your internet speed should be at least 1 Mbps.<\/p>\n\n\n\n<p>If you haven&#8217;t updated the Arlo app in a while, update that too. If none of this work, the last troubleshooting step is to factory reset your doorbell.<\/p>\n\n\n\n<p class=\"gb-headline gb-headline-96aa2519 gb-headline-text\">Get to know how much data your Arlo doorbell uses with our <a href=\"https:\/\/www.easyfix.how\/smart-doorbell-bandwidth-estimator\/\">Smart Doorbell Bandwidth Estimator<\/a>.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title\">In this Guide:<\/div>\n<label for=\"ez-toc-cssicon-toggle-item-6607e586212c3\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6607e586212c3\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#1_Check_the_Wi-Fi_Password_in_Arlo_App\" title=\"1. Check the Wi-Fi Password in Arlo App\">1. Check the Wi-Fi Password in Arlo App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#2_Check_your_Router\" title=\"2. Check your Router\">2. Check your Router<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#3_Select_24_GHz_Band_on_Router\" title=\"3. Select 2.4 GHz Band on Router\">3. Select 2.4 GHz Band on Router<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#4_Power_Cycle_your_Router\" title=\"4. Power Cycle your Router\">4. Power Cycle your Router<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#5_Reset_your_Arlo_doorbell\" title=\"5. Reset your Arlo doorbell\">5. Reset your Arlo doorbell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-connecting-wifi\/#What_to_do_Next\" title=\"What to do Next?\">What to do Next?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Check_the_Wi-Fi_Password_in_Arlo_App\"><\/span>1. Check the Wi-Fi Password in Arlo App<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Arlo app won\u2019t warn you if you enter wrong WiFi password, but in that case, the router will not communicate with your doorbell. So, make sure that you have correctly entered the connection details.<\/p>\n\n\n\n<p>Also, if you have recently updated your wireless password, you might still be using the old one in the Arlo app which is why it isn\u2019t connecting anymore.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fceded\">Since passwords are case-sensitive, pay special attention to the capital letters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Check_your_Router\"><\/span>2. Check your Router<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Another thing to check is if you have accidentally turned off your router&#8217;s Wi-Fi.<\/p>\n\n\n\n<p>Make sure that all the lights on your Wi-Fi routers are blinking. Check the router connections if you observe any unusual patterns in the lights.<\/p>\n\n\n\n<p>Also, make sure that Wi-Fi signal are solid in the proximity of the doorbell. Connect your smartphone or laptop to the Wi-Fi network to see if the problem is with the network.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Select_24_GHz_Band_on_Router\"><\/span>3. Select 2.4 GHz Band on Router<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Nowadays, most modern routers support both <strong>5 GHz and 2.4 GHz frequency bands<\/strong>. However, <strong>Arlo doorbell can only connect to 2.4 GHz networks<\/strong>.<\/p>\n\n\n\n<p>So, if your Wi-Fi router is dual band, ensure that you connect to a 2.4 GHz Wi-Fi.<\/p>\n\n\n\n<p>If you are not using 5 GHz, I\u2019d recommend setting your router to operate only on the 2.4 GHz band. Here\u2019s how to do that:<\/p>\n\n\n\n<ol>\n<li>Connect your laptop to the Wi-Fi router and open the web browser.<\/li>\n\n\n\n<li>Log in to your router settings page by visiting the IP address mentioned on the sticker on the back of your router.<\/li>\n\n\n\n<li>In the <strong>Wireless settings<\/strong> page, change the Wi-Fi band to 2.4 GHz only.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Power_Cycle_your_Router\"><\/span>4. Power Cycle your Router<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Most of times, the solution is as simple as rebooting your router. Here\u2019s how to reboot it:<\/p>\n\n\n\n<ol>\n<li>Turn off your router.<\/li>\n\n\n\n<li>Unplug it from the power outlet for 1 minute.<\/li>\n\n\n\n<li>After 1 minute, plug it back in and turn it on.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Reset_your_Arlo_doorbell\"><\/span>5. Reset your Arlo doorbell<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If the problem persists after trying all the above methods, factory reset your Arlo doorbell.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fff6f6\">Please note factory resetting your Arlo doorbell will restore default settings, and you will need to set it up again.<\/p>\n\n\n\n<p><strong>To reset your Arlo doorbell, you first need to remove it from mounting bracket<\/strong>. To do that, insert the paper clip or release pin that came with your Arlo doorbell to the <strong>tiny hole<\/strong> at the bottom of the doorbell mount.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"731\" height=\"417\" src=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/removing-arlo-doorbell-wall-mount.png\" alt=\"Removing Arlo Doorbell from Wall Mount\" class=\"wp-image-337\" srcset=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/removing-arlo-doorbell-wall-mount.png 731w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/removing-arlo-doorbell-wall-mount-300x171.png 300w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/figure><\/div>\n\n\n<p><strong>When you hear a click sound, pull the doorbell off the mount.<\/strong><\/p>\n\n\n\n<p>Now, press and hold the reset button with paperclip for <strong>15 seconds<\/strong>. The reset button is in the center between the wired terminals.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"731\" height=\"417\" src=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/reset-arlo-video-doorbell.png\" alt=\"Reset Arlo Doorbell\" class=\"wp-image-336\" srcset=\"https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/reset-arlo-video-doorbell.png 731w, https:\/\/www.easyfix.how\/wp-content\/uploads\/2023\/01\/reset-arlo-video-doorbell-300x171.png 300w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/figure><\/div>\n\n\n<p>When it\u2019s been reset, the light on the doorbell front will start blinking rapidly (white).<\/p>\n\n\n\n<p>Once the doorbell reboots, open <strong>Arlo Secure app<\/strong> on your smartphone and select \u201c<strong>Add New Device<\/strong>\u201d option. <\/p>\n\n\n\n<p>Tap on \u201c<strong>Doorbells &amp; Chimes<\/strong>\u201d. <\/p>\n\n\n\n<p>On next screen, select your doorbell model and follow on-screen instructions to complete the setup process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_to_do_Next\"><\/span>What to do Next?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When your doorbell can&#8217;t connect to the internet, it <a href=\"https:\/\/www.easyfix.how\/arlo-doorbell-not-recording\/\">won&#8217;t be able to record<\/a> and upload videos to the cloud unless you&#8217;ve local storage.<\/p>\n\n\n\n<p>If you are still not able to resolve the issue, contact <a href=\"https:\/\/www.arlo.com\/en-us\/support\" target=\"_blank\" rel=\"noreferrer noopener\">Arlo support<\/a> for further assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this guide, I will share multiple troubleshooting steps to help you fix the WiFi connectivity issue of your Arlo doorbell.<\/p>\n","protected":false},"author":2,"featured_media":341,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Arlo Doorbell Not Connecting to Wi-Fi? 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